FAQ

Mold Technick provides a package service to perform as your office in China.

Our service including:Product sourcing, factory audit, all types inspections, order follow up, engineering, and flexible service per your needed.

If you are worried about the quality or have experienced problems such as poor quality, incorrect shipments and unreal information from suppliers. If you are tired of negotiating the after-sales service with factories. Shipment inspections and factory audit services are your solution for all these concerns.

We have 3 types of cooperation:

1, Individual on-site service is charged by man day.

2, Project management is charged by certain percentage of project Value.

3, All in one package service, which perform as your office, is charged by monthly.

Usually we recommend booking inspection at least three days in advance. But could be case by case. We try our best to meet your demand.

It may be possible to get an initial quality control inspection report the same day.

However, the verified report is not available until the next business day. It is not always possible to upload the report into our system from the supplier location, so the inspector may have to wait until he returns to the local or home office to do so.

We always checking with your supplier the production situation before we send the inspector. Normally we will know in advance if the date needs to be changed. In some cases however, the supplier will not communicate in a timely manner. In this case, unless directed in advance by client, we cancel the inspection. A partial inspection fee will be assessed and you have the right to recoup that cost from your supplier.

Typically, each inspector will work 8 hours per day, not counting meal breaks. How much time he spends at the factory depends on how many inspectors are working there, and whether the paperwork is completed at the factory, or at the office.

Price, quality, on-time delivery, before and after sale service sure is important. But to develop a new supplier, verify if the supplier is solid and firm is a precondition. So our factory audit service will help you to know a new supplier particularly.